We only deploy experienced management consultants:
Who understand what service delivery best practice looks like and how to achieve it
With the knowledge and ability to work with our clients to effect change
Building on our extensive experience in contact centres and customer service and sales operations, we have successfully developed and delivered 'service-independent' propositions to our clients that have enhanced capability and/or improved performance
Our propositions are our unique IP
Our track record of client benefits includes:
Working within and on behalf of blue-chip organisations
In buying and supplying roles
In the private and public sector
Outsource service providers (OSPs) and in-house service operations providing client/customer facing and/or back office/support functions
Our History:
Orbita was founded in 2011
A new business model was implemented to secure high quality capability and remove unnecessary overheads
The model exploits close collaboration with selected specialists
The skills and experience within Orbita's management team and partner organisations have been developed over 25 years and originate from successful times leading or working within:
The Accord Partnership Ltd
Mason Communications Ltd (owned by Datatec)
Catalyst IT Partners Ltd (acquired by Mason Communications)
PA Consulting Group
Specialist Financial Services companies
Aerospace and engineering industries
Public Sector
Our pedigree transcends the transitions between these organisations